Privacy Policy
Flor Realm 3D LLC — Last updated: September 12, 2026
1. Who We Are
Flor Realm Soap is operated by Flor Realm 3D LLC, a New York-based artisan soap and home fragrance company. Our store is located at florrealm.com. For privacy-related inquiries, contact us at: hello@florrealm.com
2. Information We Collect
When you place an order or create an account, we collect: your name, email address, billing and shipping address, payment information (processed securely by Shopify Payments — we do not store card details), phone number, and order history. When you browse our store, we automatically collect: your IP address, browser type, pages visited, and referring URLs via cookies and analytics tools.
3. How We Use Your Information
We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, improve our products and website, and send marketing communications if you have opted in. We do not sell, rent, or trade your personal information to third parties.
4. Sharing Your Information
We share your data only with service providers necessary to operate our business: Shopify (e-commerce platform), shipping carriers (UPS, USPS, FedEx), and payment processors. All third parties are contractually obligated to protect your data.
5. Cookies
We use cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features may not function properly.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at hello@florrealm.com. California residents have additional rights under CCPA. EU/UK residents have rights under GDPR.
7. Data Retention
We retain your order data for up to 7 years for tax and legal compliance. You may request deletion of marketing data at any time.
8. Security
All data is transmitted via SSL encryption. Our store is hosted on Shopify, which maintains PCI DSS compliance.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date.
10. Contact
Flor Realm 3D LLC — hello@florrealm.com — florrealm.com